Providing Resource and Development Services to Medical Office Staff

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MedOffice Resources
ICD-10 Partnership Programs


A Step-By-Step Training Program to Prepare your Organization for the Transition to ICD-10


The Final Rule for implementation of the ICD-10 coding system has been officially adopted and the compliance date has been set for October 1, 2013. To ensure successful transition, the Center for Medicare and Medicaid Services recommends that steps be taken to plan and prepare your organization’s ICD-10 implementation strategy now.

MedOffice Resources has developed a partnership program to assist you with this transition. We are offering a series of training programs that can be brought into your organization and offer a variety of additional services that will guide your staff through the transition process from one year to the next, keeping them on task and leading them into successful implementation of the new system by October 1, 2013.


Training Services


Available in 2010: “ICD-10 Implementation: Steps, Strategies and Survival”

This workshop is the first of the step-by-step series created to prepare your organization for successful implementation of the new ICD-10 coding system. It was developed as an introduction to the ICD-10 coding system and details the “who, what, where, when and why” behind this very large change. It provides the attendee with a base of knowledge and presents a structured approach for implementing ICD-10 into the healthcare organization.

The workshop was presented throughout the 2009 calendar year and because of the extremely positive feedback from the workshop, this will continue to be offered throughout 2010. If you haven’t attended this 4-hour workshop, it is highly recommended. It will undoubtedly provide you with the background, the basics and the confidence to move your organization forward in the endeavor to transition to the new coding system.


Available in 2010: “ICD-10 Implementation: Teams, Tasks and Timelines”

Healthcare organizations will need extensive time and resources to modify workflows and business practices to ensure that ICD-10 is appropriately and correctly integrated into their day-to-day business and clinical operations.

This 4-hour workshop is designed for practice administrators, office managers, billing and coding staff or any other staff members who have been identified as the ICD-10 change leaders within your organization. We will focus on the formation of implementation teams, the tasks that will be required, and development of a timeline to keep the process moving forward.

It is recommended that attendees take the “Steps, Strategies and Survival” workshop prior to attending this 2nd workshop in the series. Both workshops will be offered in 2010.


Available in 2010: “Medical Terminology Refresher”

ICD-10 has a much higher level of detail than ICD-9 and will require an expanded knowledge of those key areas. Therefore, it is recommended that organizations perform an assessment of their staff members’ knowledge of anatomy and medical terminology and provide enhancement of their skills as needed to prepare them for the higher level of detail in ICD-10. This is considered to be a critical step in laying a solid foundation for the successful implementation of the ICD-10 coding system.

MedOffice Resources is offering “Medical Terminology Refresher” classes that can be brought into your organization throughout 2010.


Available in 2011: “ICD-10-CM Introduction – Understanding The Guidelines”

MedOffice Resources will be offering this workshop as a first step in learning to use the ICD-10-CM coding system. We will explore the organization of the new coding system, the conventions and the official coding guidelines. The 8-hour workshop will include hands-on exercises to assist the attendee in understanding the guidelines and how to use them. Additional details will be provided as approach 2011.


Available in 2012: “ICD-10-CM Preparation– Training The Trainer”

The “Training the Trainer” workshop will prepare the trainers who will be on the front line providing ICD-10-CM code training to all office staff including administrative, provider, clinical, billing and coding staff. Additional details will be provided as approach 2012.


Available in 2013: “ICD-10-CM Preparation – Staff Training”

If your organization does not have the resources of an in-house trainer, MedOffice Resources will bring this training program to your facility. We will provide your staff (at all levels) with the training needed to successfully utilize the new coding system. Additional details will be provided as approach 2013.


Additional Services


ICD-9 Coding Basics

It is recommended that each organization/practice perform an assessment of the staff’s current level of ICD-9 coding knowledge and proficiency. Based on the results of that assessment, it may be recommended that the staff seek enhancement of their coding skills as needed to prepare them as they move towards the new system. This is considered to be a critical step in laying a solid foundation for the successful implementation of the ICD-10 coding system.


Documentation and Coding Analysis

It is recommended that each organization/practice take an in-depth look at their current level of documentation and ICD-9 coding in the medical records, as early as possible in the transition process. As a result of this analysis, areas for documentation and ICD-9 coding improvement will be identified.

MedOffice Resources can provide your organization/practice with this baseline assessment as a measure for ensuring ICD-10-CM readiness. It is recommended that each practice consider evaluating the strengths and weaknesses in the current documentation and ICD-9 coding to make the necessary changes to ensure a smooth transition to ICD-10.


Code Mapping Assessment

Code mapping is an attempt to translate the ICD-9 equivalent of an ICD-10 code. It is recommended that practices perform a sample mapping (both forward and backward) of their most frequently reported conditions, to determine the impact that the transition will have on their practice. This will also assist in early development of staff’s coding skills and development of related documentation. MedOffice Resources is prepared to provide this service to you.


ICD-10 Implementation Assessment

As an additional service, MedOffice Resources can contract with your organization to perform periodic assessments of your transition process. The assessment can include all or any part of the following services:

  • Organization of the ICD-10 transition team
  • Conduct regularly scheduled meetings with the ICD-10 transition team
  • Assist transition team in conducting an impact analysis
  • Implementation of ICD-10 transition task list and timelines
  • Assist in analyzing documentation needs
  • Assist in assessment of system needs
  • Assist in crosswalks and code mapping, as needed
  • Oversight and assistance with ICD-10 training process
  • Development of a communication plan